Career at Excellent
We value our people as much as we value our clients.
At Excellent Publicity we are a passionate group of people dedicated to making lasting relationships and help building Brands. We’re looking for amazing talent who want to grow professionally, deliver results and preserve our client – centered culture. If you think that we are right fit for you, do drop in your profile
@ sarayoo@excellentpublicity.com
Experience
0.6 to 1 Year
Job Summary
The IT Assistant ensures efficient IT operations by troubleshooting hardware, software, and network issues. Key duties include system maintenance, user support, data security, and assisting with upgrades. Success in this role requires strong technical expertise, problem-solving skills, and attention to detail.
Roles and Responsibilities
- Provide day-to-day support for hardware, software, and network issues.
- Ensure regular updates, backups, and smooth system performance.
- Install, configure, and upgrade software and OS as needed.
- Assist with maintaining and troubleshooting network infrastructure.
- Set up and manage user accounts and permissions.
- Maintain IT documentation and provide regular system performance reports.
- Monitor security measures and ensure policy compliance.
- Assist with hardware setup, repairs, and maintenance.
- Provide basic IT training and support to employees.
- Assist IT team with projects and inventory management.
- Problem Solving
- Proficient with resolving hardware and software issues.
- Proficient in MS Office